Human Resources Manager

Montego Bay, St. James, Jamaica

Full Time

Executive

HUMAN RESOURCES MANAGER

JOB OBJECTIVE
The Human Resources (HR) Manager plans, administers, co-ordinates and reviews the functions of the Human Resource Department in keeping with the company’s objectives. Makes sound recommendations and decisions that will facilitate continuous improvement and the achievement of objectives and goals. In the capacity of Head of Department it is expected that leadership and development of staff members will be demonstrated.

KEY FUNCTIONS AND DUTIES INCLUDE:

Develop strategies, policies, and programs to optimize HR function.
Manage recruitment and selection processes.
Oversee manpower planning, employee development, and succession planning.
Execute recruitment activities, including special employment programs.
Ensure fair disciplinary actions aligned with company policies and local legislation.
Review and recommend annual compensation packages.
Evaluate and enhance Group Health and Life benefits.
Design and monitor employee welfare programs.
Administer social initiatives like Christmas Treats and Scholarships.
Provide expert advice to Managers/Supervisors and other leaders.
Support strategic planning and decision-making.
Craft and manage the HR department’s budget.
Ensure the effectiveness of a comprehensive performance management system.
Organize and conduct appropriate training for employees at different levels.
Develop creative methods of motivating and rewarding employees.
Perform other duties as may be required.

REQUIRED QUALIFICATIONS AND EXPERIENCE:

At least a Bachelor’s Degree in Human Resource Management, Business Administration or in a related discipline.
At least five (5) years’ experience working as an HR professional with at least three (3) years' experience at the management level.

REQUIRED COMPETENCIES:

Proficiency in the principles and application of :-
- Human Resources Management & Development
- Industrial Relations
- Jamaican Labour Laws
Proficiency in the use of computer software applications including Microsoft Word, Excel and PowerPoint - Good supervisory and motivational skills
Excellent teamwork and interpersonal skills
Excellent Customer Service skills
Excellent negotiating skills
Strong analytical and problem solving skills
Ability to work under pressure and without constant supervision
Excellent oral and written communication skills
Ability to work on own initiative
Ability at planning and coordinating activities
Ability to demonstrate tact, confidentiality and professionalism in the execution of duties.

Please read carefully before signing.

Contax360 BPO Solutions is an equal opportunity employer. Contax360 BPO Solutions does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Contax360 BPO Solutions to hire me. If I am hired, I understand that either Contax360 BPO Solutions or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of Contax360 BPO Solutions has the authority to make any assurance to the contrary.

I attest with my signature below that I have given to Contax360 BPO Solutions true and complete information on this application. No requested information has been concealed. I authorize Contax360 BPO Solutions to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. I understand that if I am not hired within 30 days of this application, it will be null and void and will need to reapply.

ELECTRONIC SIGNATURE NOTICE AND CONSENT

This notice is intended to provide you with important information required by the Electronic Signatures in Global and National Commerce Act (E‐Sign Act).

Consent: By entering your name, you consent to submit your employment application and all related forms, documents and information electronically. You further consent to conduct any matters related to the recruiting, application, background check and/or onboarding process electronically. Typing your name in the textbox under or on a form, entering your login password, and clicking on "Submit", will constitute your electronic signature.

Right to Withdraw Your Consent: You have the right to withdraw your consent to receive disclosures and submit information electronically. If you choose to withdraw your consent, the application process will be terminated. You may withdraw your consent by contacting the Company, and typing in "Withdraw" in the textboxes for the Certification and Background Disclosure pages.

Paper Copies of Electronic Records: If you wish to obtain a copy of your application, you may proceed with printing.

Updating contact information: It is your responsibility to update the Company regarding any changes to your e‐mail address or other contact information.

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By submitting this application, I certify that answers herein are true and complete to the best of my knowledge. I authorize Contax 360 BPO Solutions to make investigations and enquiries regarding my personal, employment, financial or medical history and other related matters as may be deemed necessary in arriving at an employment decision. I hereby release employer, school or persons from liability in responding to inquiries in connection with my application for employment. If hired by Contax 360 BPO Solutions, I understand that false or misleading information given in my application or interview(s) may result in immediate dismissal. If requested, I will do a polygraph and/or conduct and complete a drug test and give consent to the medical practitioner to release any information to the company. In addition, any documents submitted for consideration of employment becomes the sole property of the company. If you are not hired within 30 days of this application, it will be null and void and you’d need to reapply. I understand, also, that I am required to abide by the policies and procedures of the company.*

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